Shipments

Shipment of your package

XanLite guarantees delivery within 48 hours of receiving your order. 

Packages are sent via UPS. You have two delivery options:

-        standard delivery, where the package is delivered to the addressee with no signature required,

-        secure delivery via UPS Extra, requiring a signature upon delivery of the package.

In both cases you will receive an order tracking number and a link via which you can track your package online.  

Shipping costs include the order processing and packaging costs as well as delivery costs. The processing costs are fixed but the delivery costs vary depending on the total weight of the package. We recommend that you group all the articles you require into a single order. We cannot merge two orders placed separately and shipping costs will apply to both of them.

 

Free delivery over €29:

When you spend over €29 inc. VAT in the online shop, XanLite offers free delivery of your order within metropolitan France. Our partner D.P.D. will deliver it to the closest Relais Colis® collection point to your delivery address.

If not collected from the Relais Colis® Colissimo within 10 days, the package will be returned to us. If you would like the package to be re-sent, you will have to pay the relevant shipping costs.